What is Exspeedite's guaranteed service level agreement (SLA) uptime?

Exspeedite commits to a 99.95% production availability SLA, backed by multi-region high-availability server clusters and automated failover routing.

What are Exspeedite's Disaster Recovery RPO and RTO metrics?

Exspeedite maintains a Recovery Point Objective (RPO) of under 60 seconds via continuous transaction log replication and a Recovery Time Objective (RTO) of under 15 minutes for complete regional failover.

How does Exspeedite handle scheduled maintenance windows?

Scheduled system updates and schema migrations are deployed using zero-downtime blue/green deployment pipelines, ensuring dispatchers and mobile drivers experience zero service interruptions.

Where are Exspeedite's cloud data centers geographically located?

Exspeedite systems operate across geographically redundant, SOC 2 Type II certified tier-3 data centers located in the Central and Eastern United States with automated regional data replication.

Real-Time Telemetry • High Availability Infrastructure

High-Availability Architecture & Uptime Telemetry

Freight does not sleep. Motor carriers operating 24/7/365 rely on Exspeedite's fault-tolerant, multi-region cloud infrastructure designed for continuous dispatch velocity, automated failover, and sub-second transaction throughput.

Current Platform Health

All Core Systems Operational

2026 YTD Uptime 99.982%

Average Latency 142ms

Active Nodes 12 Clustered

Service Health & Real-Time Nodes

Core Fast Dispatch Grid Operational

30-Day Uptime: 100.00%

Dispatch Grid Response: 118ms

Active Dispatch Locks: 0

Tariff Rating & Invoicing Engine Operational

30-Day Uptime: 99.99%

Tariff Compute Speed: 165ms

Nightly Billing Batch: Completed 03:00 UTC

AS2 & EDI Integration Hub Operational

30-Day Uptime: 99.98%

204 / 214 Pipeline: Real-time Stream

997 Ack Queue: 0 Pending

CheckPoint GPS Tracking Operational

30-Day Uptime: 99.97%

SMS Dispatch Gateway: Healthy

Live Tracking Pings: Sub-minute

Pipeline Shipper Portal Operational

30-Day Uptime: 100.00%

Document Storage Vault: Healthy

Shipper Inquiries: Live

ELD Telematics Connector Operational

30-Day Uptime: 99.99%

Samsara / Motive Webhooks: Connected

HOS Clocks Polling: Active

Historical Quarterly Availability

Period	Core TMS	EDI & APIs	Status
Q3 2026	99.986%	99.981%	Exceeded SLA
Q2 2026	99.991%	99.988%	Exceeded SLA
Q1 2026	99.984%	99.979%	Exceeded SLA
Q4 2025	99.978%	99.972%	Exceeded SLA

Disaster Recovery & Redundancy Commitments

Recovery Point Objective (RPO) < 60 Seconds

Continuous write-ahead transaction log replication guarantees that in the event of an unexpected regional failure, transaction data loss is bounded to under one minute of operational history.

Recovery Time Objective (RTO) < 15 Minutes

Automated DNS health probes and geographic edge routing redirect web and API traffic to hot standby clusters across the Central and Eastern US in under 15 minutes.

Zero-Downtime Releases Blue / Green Pipelines

All production updates, feature additions, and schema migrations are deployed without maintenance downtime windows, preserving 24/7 night dispatch operations.

Frequently Asked Questions

How can our dispatch team subscribe to live outage notifications?

Exspeedite administrators can configure automated SMS and email incident alerts directly in their tenant settings, receiving real-time notices if any third-party ELD or EDI connection experiences degraded latency.

What happens to in-cab driver messages if a cell carrier loses tower coverage?

Exspeedite's event-driven dispatch engine queues all driver check-ins, geofence timestamps, and message threads locally. Once cellular connection is re-established, the message queue syncs in chronological sequence.